Where is my tracking number?
Once your ring is ready to ship and be picked up by our shipping carrier, you will get a tracking number sent to your email you used at checkout. Please allow 24 hours minimum for your tracking number to update in their system. If you did not receive a tracking number, make sure to check your spam or junk folder in your email. Also, make sure to check the correct email account you used at checkout. Many people have two or three accounts and can sometimes forget which account they used. If you still did not get a tracking number, chances are your email address was entered incorrectly at checkout. Please email customer service to have your email updated and your shipping confirmation email resent to you! For any other inquiries, please email us at firstname.lastname@example.org.