Feb 18 2020

Can you rush my order?

After you’ve confirmed your finger size, most rings take between 1 and 3 weeks to make depending on complexity. Don’t panic, lots of people wait until the last minute and need a rush. We can usually accommodate even the biggest procrastinators. Call us and let’s see what we can do (888)-252-7388.

Feb 18 2020

Can I create something beyond the custom options on your site?

Have a crazy idea? Maybe you want to use your own antler or hardwood? We’ve seen it all- we make custom combinations every day that you won’t see on our website. Visit one of our 2,000+ retailers, use live chat down below, or call (888) 252-7388 within business hours or email us anytime-

Aug 20 2019

Do you sell Tungsten? Why can’t I find Tungsten as a metal option?

Lashbrook was one of the original manufacturers of Tungsten rings; today we’ve upgraded to Tantalum. Tantalum is a premium alternative that gives you the same heft and beautiful gunmetal gray color, plus loads of customization options all without the brittleness of tungsten. Yes, tungsten carbide is one of the hardest materials on Earth, but this...

Mar 05 2019

How do I care for my Lashbrook ring?

  Regardless of the metal/materials used in the ring, all Lashbrook rings should be treated as fine jewelry and should be removed during harsh activities to avoid scratching. We recommended avoiding prolonged exposure to water and chemicals. All Lashbrook rings – except for meteorite rings – can be cleaned with regular jewelry cleaner. Meteorite rings...

Mar 05 2019

Can I cancel, change, or return my order?

Cancellations You can cancel your order up until it is shipped. With The Protection Plan- a 15% of MSRP restocking fee applies, without- it’s 30%. Once the order is shipped it cannot be canceled, and the regular return process will be required. Changes For your security, we cannot add extra items to an order that...

Mar 05 2019

Can I remove your rings in an emergency?

Any ring can be removed in an emergency no matter what metal it is made of. Most rings will have to be cut off. To remove your ring, you will need a special cutting tool, ring cracker, bench vice or vice grips which are carried by most emergency personnel.

Mar 05 2019

What is the comfort fit?

Lashbrook’s ‘comfort fit’ design is not alone but is unique in that the smallest part of the ring is at the very center of the band. Our design is easier to slide over the knuckles and causes less irritation between the skin and band.

Mar 05 2019

How are your rings shipped?

Our standard FREE United States shipping methods include USPS, FedEx and UPS. Standard shipping averages 3-5 business days depending on your location from Utah. Express 2 and 3-day shipping is available as an upgrade option during checkout for an additional fee. All rush orders get express 2-day shipping as part of the rush fee. Tracking...

Mar 05 2019

What is your resizing policy?

Sizing refers to needing a new ring size for any reason – usually because you are now happily married and have gained some weight. To be eligible for a size exchange of any kind, the Lashbrook sizers must be used to size your finger as part of the purchase process. With The Protection Plan, the...

Mar 05 2019

What does your warranty cover?

We stand behind our craftsmanship. If there’s a problem with the ring that was from our original manufacturing, then the ring is covered for life. Pretty simple. We also offer a protection plan for further coverage. Learn more about Protection Plan If you have a problem with your ring or any questions, please contact us...